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An Invisible Rating System At Your Favorite Chain Restaurant Is Costing Your Server

🔒 www.buzzfeed.com

This is a great example of the unintended consequences of more technology in the workplace, and making uninformed decisions with the technology. People who understand how rating systems work, and the things that influence them, would never suggest you evaluate a servers performance on it.

📌 Posted on June 23, 2018






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