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Stepping Up to the Plate: A Story About Being On-Call - PagerDuty

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Fun read especially for those that aren’t aware of the incident response that happens in operations teams. I also like the reference to the ball” in here. Operations teams always have a concept of someone having the ball” (the problem). You have to manage who has the ball (sometimes balls!) in a very clear way.

Posted on August 30, 2017

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