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How a Radical Shift Left Zappos Reeling

🔒 fortune.com

The shift to holacracy, combined with a wildly ambitious software project called Super Cloud—not to mention a reconceived business strategy—has left employees confused, demoralized, and whipsawed by the constant pace of change. Over the past year, in part owing to a buyout offer, 29% of the staff has turned over.

Posted on March 7, 2016

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